Shipping policy

Shipping Policy

Overview

Prime Supply provides digital products exclusively. No physical goods are shipped. This Shipping Policy outlines the terms of digital delivery and what you can expect following a purchase.

Digital Delivery

All products available on Prime Supply are digital in nature and are delivered electronically.

Delivery is effected immediately upon successful completion of payment.

Access to purchased products is provided via:

A download link displayed on the order confirmation page; and/or
A delivery email sent to the email address provided at checkout

No shipping fees, shipping times, or physical deliveries apply to any purchases made through Prime Supply.

Delivery Time

Digital products are typically delivered instantly after checkout.

In exceptional circumstances, delivery may be delayed for up to 30 minutes due to payment processing or system-related issues.

If you do not receive access to your digital product within 30 minutes, you are required to contact us for assistance.

Email Accuracy

You are solely responsible for ensuring that the email address entered at checkout is accurate and complete.

Prime Supply shall not be held liable for delivery issues resulting from:

Incorrect or misspelled email addresses
Spam or junk mail filtering by your email service provider

You are advised to check your spam or junk folder prior to contacting customer support.

Access Issues

If you encounter any difficulties accessing your digital product, Prime Supply will make reasonable efforts to assist you in resolving the issue promptly.

Please contact us at:

📧 prime.supply.support@gmail.com

Kindly include: